(PORT HURON, MI, October 2023) – SEMCO customers have made several reports to the Company of unknown door-to-door solicitors claiming to be SEMCO employees and asking for copies of the customer’s gas bill and banking information. SEMCO does not solicit customers door-to-door and does not ask for customer account numbers or to see copies of bills. Customers are advised to be mindful about sharing personal information, including natural gas account and banking information to solicitors.
Here are a few helpful hints:
• Don’t share your personal information with strangers. You are not obligated to show your utility bill or personal information such as a driver’s license or bank account number to anyone who comes knocking at your door.
• Review the facts. If someone suggests they can offer a lower utility rate do your research. SEMCO’s rates are regulated with the Michigan Public Service
Commission (MPSC) and available online at https://www.semcoenergygas.com/cost-of-gas-calculator/
We recommend that you read over any information you are provided to make sure you are making informed decisions.
• If you feel you are being harassed, contact your local police department and the MPSC at 800-292-9555. To obtain more information about the Customer
Choice program visit www.michigan.gov and enter gas customer choice in the search engine.
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