By Savyata Mishra
(Reuters) – Eager to move on from embarrassing reviews of its “Breezethrough” leggings that led Lululemon Athletica to pull them off shelves, the pricey athleisure maker on Thursday promised to fast-track hot styles to the market.
The Vancouver, Canada-based company stopped sales of the newly launched $98 leggings in July as shoppers criticized the V-shaped back seam of the tights as “unflattering”. Others said the seam at the top of the waistband was digging into their waists.
“For 2025, we are fast-tracking still new styles within performance, shorts, tops and track suits,” CEO Calvin McDonald said in a post-earnings call, referring to apparel for racket sports and office wear.
“We are optimistic that we will begin to see the benefits of these strategies over the upcoming quarter.”
Lululemon shares seesawed after it reported results. It fell 6% as the company cut its 2024 sales and profit forecasts, but rose 4% in extended trading after it promised to take the problems head on.
The company, which posted a rare quarterly sales miss, said its women’s business in North America disappointed because it was slow to launch spring styles, while colors and sizes were limited.
Second-quarter comparable sales rose 2%, but missed expectations of a 6.05% increase, driven by a 3% decline in sales in Americas.
“When it comes to Lulu, when there’s been missteps, they are good about addressing them and addressing them quite quickly,” said Jessica Ramirez, analyst with Jane Hali & Associates.
The company did not have enough of the smaller sizes and they addressed that, she said. “Now they have the fast lane and they said they will be bringing in newness. The reassurance of having that fast lane gave more assurance to investors today.”
CEO McDonald had last quarter flagged a slower start to the year due to factors including a “missed opportunity in women’s and bags”. He said on Thursday the company was actively addressing.
“When looking at women’s, we did not maximize the business in the U.S., which was the result of several missed opportunities, including a color palette and our core assortment, particularly in leggings that was too narrow,” he said.
A decade ago, Lululemon was slammed by shoppers after they sold see-through pants.
The “Breezethrough” leggings line was “a test and learn” with only limited inventory and did not hurt quarterly sales, Lululemon said.
“We took the right step of pausing on sales and look forward to reintroducing the fabric in the future,” McDonald said.
Analysts have said the impact of the recent issues would be limited, thanks to Lululemon’s more diversified women’s product assortment and its expansion into men’s apparel, which has been performing well.
“The negative impact of pulling Breezethrough itself shouldn’t be material to results, but it puts more pressure on other innovation to carry more of the weight for brand buzz and driving traffic/conversion,” Raymond James analyst Rick Patel wrote in a client note this week.
(Reporting by Savyata Mishra in Bengaluru; Editing by Sayantani Ghosh and Arun Koyyur)
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