HOLLAND (WHTC-AM/FM) — Holland Board of Public Works customers are being targeted by scams involving callers, claiming to represent Holland BPW, demanding payment for a past-due balance with a threat to shut off power within 45 minutes, if the payment is not received.
The callers are asking customers to call back an 800 number to make the payment. Holland BPW never asks customers to call an 800 number.
If customers fall victim to this scam, their payment to the scammer is not traceable.
BPW offer these tips for customers
- Holland BPW will never ask you to call an 800 number, BPW’s number is (616) 355-1500.
- BPW accepts cash, check, money order and credit cards.
- BPW customers can pay at Paul’s Pharmacy and Wal-mart, or use the after-hours drop box outside of service center, 625 Hastings Ave., south of 24th Street.
- If in doubt, call Holland BPW at (616) 355-1500 and talk to a customer service professional or use the automated balance inquiry system, available 24 hours a day.
- Check your account online at hollandbpw.com. Click on the Customer Connect button at the bottom of the homepage.
