HOLLAND, MI (WHTC) – A random act of kindness in Ottawa County is just one of the reasons for Ottawa County’s Outstanding Customer Service Award.
The award for the first quarter has been awarded to Greg Rappleye from Corporate Counsel. Rappleye has been with the county for 25 years. He started in 1991 in the Ottawa County Prosecutors Office and later his duties evolved into the Office of Corporation Counsel, which serves under the direction of the County Administrator.
The individual who nominated Rappleye wrote:
I came in the main entrance at the Fillmore building and found Greg assisting an elderly woman who needed to go to the treasurer’s office. She was walking with a walker and Greg had her sit on the walker and pushed her down the hall and then down the elevator to the treasurer’s office. She finished her business at the treasurer’s office and he assisted her in the same way back to her car in the parking lot and made sure she was back in her car. He showed what customer service at Ottawa County is all about.
Customers are welcome to nominate an Ottawa County employee for Outstanding Customer Service.
