JACKSON, MI (WHTC) – A Fall storm is predicted later this week and Consumers Energy is introducing automatic outage alerts for its 1.8 million residential and business electric customers.
The alerts will provide accurate, up-to-date information during a power outage. Customers will be alerted that their power is out and the estimated restoration time. Customers can even reply to the alert to provide an update on their situation or request updated information.
Residential customers can choose to receive their outage updates by email, phone call or text message by visiting Consumers Energy’s new website at https://new.consumersenergy.com to set their preferences.
Business customers can sign up for text alerts by texting REG to 232273 (CECARE) and providing their account number when prompted.
