HOLLAND, MI (WHTC-AM/FM) – Ottawa County’s Outstanding Customer Service Award recipients are a member of the Clerk’s Office and Sheriff’s Office.
Andrew Hafler from the Sheriff’s Office and Arlette Quistian from Ottawa County Clerk/Register of Deeds Office have been recognized as Ottawa County’s Outstanding Customer Service Award recipients for the third quarter of 2017.
Sgt. Jason Kik says that Deputy Hafler works tirelessly on the overnight shift serving the citizens of Ottawa County. Deputy Hafler is an integral part of the Spring Lake Ferrysburg team. Deputy Hafler provides excellent customer service and has received several compliments from our citizens. Deputy Hafler is always willing to help and gives of himself to ensure that he does things the Ottawa way
Jody Hansen, Clerks/Register of Deeds Office Supervisor says that excellent customer service has always been a top priority at the Clerk/Register of Deeds office. Arlette demonstrates that commitment every day. Her willingness to help in any way she can is supported by her kind, patient and empathetic manner. Arlette is an invaluable asset to ther organization and theyare truly grateful to have her on their team.
Implemented in 2012, the Customer Service initiative is one of the County’s Four C’s, along with Communication, Cultural Intelligence and Creativity. Customers can nominate an Ottawa County employee for an Outstanding Customer Service Award online. .