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Consumers Energy Warns of Phone Scam

phone scam
phone scam

UNDATED (WHTC) -- Consumers Energy is warning Michigan residents to beware of a phone scam.  The typical scam works like this:  a caller, who speaks both English and Spanish, demands payment for a Consumers Energy bill within an hour.  The person is instructed to purchase a specific prepaid credit card and to call an 866 toll-free number to pay their bill using the prepaid card.  Consumers Energy wants you to know that they never demand payment over the phone using only a specific card.  Those who believe they may have been a victim of the scam should call their local police department or contact Consumers Energy at 800-477-5050.

Story by:  Diane E Coston

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