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Ottawa County Program to Recognize Excellent Customer Service

OTTAWA COUNTY, MI (WHTC) -- Ottawa County wants to make sure residents receive the best in customer service.  The Four C’s Initiative was launched by the Ottawa County Board of Commissioners in 2013.  In keeping with that thought, residents can nominate an Ottawa County employee for an Outstanding Customer Service award, with one employee being selected each quarter.  Ottawa County Communications Manager, Shannon Felgner said, “We want our customers to have positive experiences accessing Ottawa County services and we want to know about it.”

Story by:  Diane E Coston

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